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Quality policy

Vimatic intends to build a business founded on the principles of quality, customer focus, and continuous improvement through an analysis of the risks and opportunities associated with its context, processes, and objectives. The general guidelines that guide us are the following:

 

Central role
of the customer

Our customer focus is demonstrated through a genuine consideration of their needs and expectations and a commitment to improving customer satisfaction.

Commitment to meeting customer and legal requirements

Vimatic is committed to ensuring product compliance with legal requirements and other regulatory constraints related to its work and the operation of all business activities. In addition, the company is committed to improving its quality management system through constant monitoring and the resolution of all identified non-conformities.

Product and service quality

We believe that the key to our company's success lies in the quality of our products and the technical support we provide to our customers.

Supplier Selection

The success of our business depends on carefully selecting suppliers, with whom we must establish a relationship of trust and mutual benefit based on clearly defined requirements and continuity of service.

Staff Development

Strive to build a corporate culture based on recognizing the importance of people and promoting their professional growth.

Responsiveness

Commit to providing solutions to customer problems and requests to meet the different technical and production needs and speed requirements of the market.

We believe that in order to achieve these objectives, it is necessary to implement a quality management system and maintaining ISO 9001 certification. To this end, we hope to involve all those who work for Vimatic, inviting them to contribute with their work and suggestions to the full implementation of these objectives, in the belief that improving quality and customer satisfaction benefits everyone.

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Quality management system
UNI EN ISO 9001 : 2015

 

Vimatic Srl
Via Riviera 39, 27100 - Pavia (PV)
P.IVA: 01265910180
This email address is being protected from spambots. You need JavaScript enabled to view it. - 0382.526410

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